# USB DAC recognised but can only get sound from analogue
**URL:** https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587
**Category:** Pi MusicBox (archive)
**Created:** [November 13, 2019, 9:56am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587 "2019-11-13T09:56:44Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Mr\_P](https://discourse.mopidy.com/u/Mr_P)
#### Post date: [November 13, 2019, 9:56am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/1 "2019-11-13T09:56:45Z")
Hi guys, I’ve tried everything I could possibly find online to fix this issue and am truly stumped at this point.
Pi MusicBox is working, Spotify and network files stream successfully through web browser and I get sound from the analogue output of my Pi 2 Model B, but I get ZERO sound from my DAC which uses an X-Mos chipset USB card.
I’ve toggled all the settings under USB audio to no avail, and see no errors running speaker-test, but there is no pink noise to be heard…
The USB card is listed under amixer and aplay -l and is the default playback device, it is unmuted and volume maxed as far as i can tell in alsamixer…
have I missed some settings somewhere?
any help will be greatly appreciated, this is an amazing piece of software that I really want to get working!
Thanks
> root@MusicBox:~# amixer
> Simple mixer control ‘VIO Internal Clock Validity’,0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> Simple mixer control 'VIO USB 2.0 IF ',0
> Capabilities: pvolume pswitch penum
> Playback channels: Front Left - Front Right
> Limits: Playback 0 - 127
> Mono:
> Front Left: Playback 127 [100%] [0.00dB] [on]
> Front Right: Playback 127 [100%] [0.00dB] [on]
> Simple mixer control 'VIO USB 2.0 IF ',1
> Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
> Playback channels: Mono
> Limits: Playback 0 - 127
> Mono: Playback 127 [100%] [0.00dB] [off]
> root@MusicBox:~#
> root@MusicBox:~# aplay -l
> \*\*\*\* List of PLAYBACK Hardware Devices \*\*\*\*
> card 0: ALSA [bcm2835 ALSA], device 0: bcm2835 ALSA [bcm2835 ALSA]
> Subdevices: 7/7
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> Subdevice #2: subdevice #2
> Subdevice #3: subdevice #3
> Subdevice #4: subdevice #4
> Subdevice #5: subdevice #5
> Subdevice #6: subdevice #6
> card 0: ALSA [bcm2835 ALSA], device 1: bcm2835 ALSA [bcm2835 IEC958/HDMI]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> card 1: IF [VIO USB 2.0 IF], device 0: USB Audio [USB Audio]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> root@MusicBox:~#
> root@MusicBox:~# cat /etc/asound.conf
> pcm.!default {
> type hw
> card 1
> }
> ctl.!default {
> type hw
> card 1
> }
---
### Author:  [@kingosticks](https://discourse.mopidy.com/u/kingosticks)
#### Post date: [November 13, 2019, 10:18am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/2 "2019-11-13T10:18:38Z")
From first look it seems you’ve done everything right and it looks pretty good. But one: there appear to beare two mixer devices on that card, the 2nd of the two does claim to be ‘off’. Can you try toggling that in alsamixer?
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### Author:  [@Mr\_P](https://discourse.mopidy.com/u/Mr_P)
#### Post date: [November 13, 2019, 10:36am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/3 "2019-11-13T10:36:30Z")
thanks for the reply - how exactly do I toggle that?
I don’t see many options apart from up/down for volume?
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### Author:  [@Mr\_P](https://discourse.mopidy.com/u/Mr_P)
#### Post date: [November 13, 2019, 10:52am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/4 "2019-11-13T10:52:03Z")
doh… it was pressing M which unmuted it…
I will see what this does and report back
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### Author:  [@Mr\_P](https://discourse.mopidy.com/u/Mr_P)
#### Post date: [November 13, 2019, 8:29pm UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/5 "2019-11-13T20:29:16Z")
alright I now get sound so that’s awesome
problem now is when setsound.sh is run at startup it mutes again - is there a way to stop that happening?
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### Author:  [@kingosticks](https://discourse.mopidy.com/u/kingosticks)
#### Post date: [November 13, 2019, 8:55pm UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/6 "2019-11-13T20:55:07Z")
It’ll always run so the easiest thing is to comment out / delete the call to it in /opt/musicbox/startup.sh
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### Author:  [@Mr\_P](https://discourse.mopidy.com/u/Mr_P)
#### Post date: [November 14, 2019, 7:37am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/7 "2019-11-14T07:37:27Z")
thanks that worked! ❤
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### Author:  [@jodal](https://discourse.mopidy.com/u/jodal)
#### Post date: [February 19, 2026, 11:46am UTC](https://discourse.mopidy.com/t/usb-dac-recognised-but-can-only-get-sound-from-analogue/3587/8 "2026-02-19T11:46:57Z")