# Unable to install Web Extensions (Ubuntu 17.10)

**URL:** <https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026>\
**Category:** Misc\
**Created:** [November 11, 2017, 7:10am UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026 "2017-11-11T07:10:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![yunikuneko](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/yunikuneko/32/758_2.png) [@yunikuneko](https://discourse.mopidy.com/u/yunikuneko)\
**Post date:** [November 11, 2017, 7:10am UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026/1 "2017-11-11T07:10:09Z")

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Hey there,

I recently installed Mopidy on Ubuntu 17.10 as a service… and when I install any web extensions via pip, they “successfully” install… but then when I browse to the machines IP, it doesn’t list any extensions. Any clue what could be going wrong?

Cheers!  
~Mio

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**Author:** ![kingosticks](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@kingosticks](https://discourse.mopidy.com/u/kingosticks)\
**Post date:** [November 11, 2017, 7:58am UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026/2 "2017-11-11T07:58:00Z")

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Please can you provide the output of `sudo mopidyctl mopidy deps`

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**Author:** ![yunikuneko](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/yunikuneko/32/758_2.png) [@yunikuneko](https://discourse.mopidy.com/u/yunikuneko)\
**Post date:** [November 11, 2017, 8:01am UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026/3 "2017-11-11T08:01:51Z")

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> [@kingosticks](#):
>
> sudo mopidyctl mopidy deps

I assume you mean `sudo mopidyctl deps`? as the command you suggested fails  
Command output:

```auto
$ sudo mopidyctl deps
Running "/usr/bin/mopidy --config /usr/share/mopidy/conf.d:/etc/mopidy/mopidy.conf deps" as user mopidy
Executable: /usr/bin/mopidy
Platform: Linux-4.13.0-16-generic-x86_64-with-Ubuntu-17.10-artful
Python: CPython 2.7.14 from /usr/lib/python2.7
Mopidy: 2.1.0 from /usr/lib/python2.7/dist-packages
Mopidy-WebSettings: 0.2.0 from /usr/local/lib/python2.7/dist-packages
  Jinja2>=2.7: 2.10 from /usr/local/lib/python2.7/dist-packages
    MarkupSafe>=0.23: 1.0 from /usr/local/lib/python2.7/dist-packages
  ConfigObj>=4.0.0: 5.0.6 from /usr/local/lib/python2.7/dist-packages
    six: 1.10.0 from /usr/lib/python2.7/dist-packages
  Mopidy>=0.19: 2.1.0 from /usr/lib/python2.7/dist-packages
  Pykka>=1.1: 1.2.1 from /usr/lib/python2.7/dist-packages
  setuptools: 36.2.7 from /usr/lib/python2.7/dist-packages
Mopidy-MusicBox-Webclient: 2.4.0 from /usr/local/lib/python2.7/dist-packages
  Mopidy>=1.1.0: 2.1.0 from /usr/lib/python2.7/dist-packages
  setuptools: 36.2.7 from /usr/lib/python2.7/dist-packages
Mopidy-Spotify: 3.1.0 from /usr/lib/python2.7/dist-packages
  Mopidy>=2.0: 2.1.0 from /usr/lib/python2.7/dist-packages
  Pykka>=1.1: 1.2.1 from /usr/lib/python2.7/dist-packages
  pyspotify>=2.0.5: 2.0.5 from /usr/lib/python2.7/dist-packages
    cffi>=1.0.0: 1.9.1 from /usr/lib/python2.7/dist-packages
  requests>=2.0: 2.18.1 from /usr/lib/python2.7/dist-packages
GStreamer: 1.12.3.0 from /usr/lib/python2.7/dist-packages/gi
  Detailed information: 
    Python wrapper: python-gi 3.24.1
    Relevant elements:
      Found:
        uridecodebin
        souphttpsrc
        appsrc
        alsasink
        osssink
        oss4sink
        pulsesink
        flump3dec
        id3demux
        id3v2mux
        lamemp3enc
        mpegaudioparse
        mpg123audiodec
        vorbisdec
        vorbisenc
        vorbisparse
        oggdemux
        oggmux
        oggparse
        flacdec
        flacparse
        shout2send
      Not found:
        mad

```

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<div class="post-metadata">

**Author:** ![yunikuneko](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/yunikuneko/32/758_2.png) [@yunikuneko](https://discourse.mopidy.com/u/yunikuneko)\
**Post date:** [November 21, 2017, 4:43pm UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026/4 "2017-11-21T16:43:05Z")

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Any ideas of what could be causing this…?

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<div class="post-metadata">

**Author:** ![seckie](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/seckie/32/2317_2.png) [@seckie](https://discourse.mopidy.com/u/seckie)\
**Post date:** [November 17, 2022, 11:37pm UTC](https://discourse.mopidy.com/t/unable-to-install-web-extensions-ubuntu-17-10/2026/5 "2022-11-17T23:37:07Z")

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This comment will help you:

> [@MusicBox Webclient not running](https://discourse.mopidy.com/t/musicbox-webclient-not-running/4120/4):
>
> Mopidy requires Python 3.7 and Ubuntu 18.04 provides Python 3.6. You can see your Mopidy service is using Python 2.7.