# Spotify does not work

**URL:** <https://discourse.mopidy.com/t/spotify-does-not-work/1200>\
**Category:** Pi MusicBox (archive)\
**Created:** [April 14, 2016, 10:11am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200 "2016-04-14T10:11:55Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Fisheye](https://avatars.discourse-cdn.com/v4/letter/f/ba9def/32.png) [@Fisheye](https://discourse.mopidy.com/u/Fisheye)\
**Post date:** [April 14, 2016, 10:11am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/1 "2016-04-14T10:11:55Z")

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Hello there,

I am using musicbox 0.6 and Hifiberry DAC+ everything is working out fine except I can’t use spotify. Neither does my search work nor are my playlists.

I realised that in my settings.ini there is no cache directory defined for spotity. (cache\_dir = “”) When I do define one such as /var/cache/mopidy/spotify I can no longer reach the web interface (connection refused) anybody know why that is ? (SSH still working, one I removed the directory via ssh its working again)

I tried out a few things such as this [hack](https://github.com/mopidy/mopidy-spotify/issues/27) but it did not help. Now I reimaged musicbox but I still have the same problem.

Other plugins such as soundclound are working fine.

By the way it is a great piece of software thanks for all the work. !

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**Author:** ![kingosticks](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@kingosticks](https://discourse.mopidy.com/u/kingosticks)\
**Post date:** [April 14, 2016, 10:37am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/2 "2016-04-14T10:37:00Z")

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The spotify cache is intentionally disabled in Muicbox 0.6 as it was found to improve performance (on the original raspberry pi, at least).

As to why Spotify may not be working, can I first check you have a full premium Spotify account and you’ve entered your credentials correctly? If you look in `/var/log/mopidy/mopidy.log` it may contain some helpful error messages.

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**Author:** ![Fisheye](https://avatars.discourse-cdn.com/v4/letter/f/ba9def/32.png) [@Fisheye](https://discourse.mopidy.com/u/Fisheye)\
**Post date:** [April 14, 2016, 10:41am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/3 "2016-04-14T10:41:28Z")

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Thanks for the quick answer. Yes I have a premium account and entered my credentials via the web interface. I check the log once I am back home. I’ll let you know what it says

I am running music box on rasberry pi B+

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**Author:** ![kingosticks](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@kingosticks](https://discourse.mopidy.com/u/kingosticks)\
**Post date:** [April 14, 2016, 10:54am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/4 "2016-04-14T10:54:15Z")

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Also, if your password contains any punctuation or non-alphanumeric characters then you might have run into a known bug there.

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**Author:** ![Fisheye](https://avatars.discourse-cdn.com/v4/letter/f/ba9def/32.png) [@Fisheye](https://discourse.mopidy.com/u/Fisheye)\
**Post date:** [April 14, 2016, 12:50pm UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/5 "2016-04-14T12:50:43Z")

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Ah that is probably why it is not working. 🙂

//Edit: Yeah that was it. Thanks very much. !

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**Author:** ![jodal](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/jodal/32/2651_2.png) [@jodal](https://discourse.mopidy.com/u/jodal)\
**Post date:** [February 19, 2026, 11:47am UTC](https://discourse.mopidy.com/t/spotify-does-not-work/1200/6 "2026-02-19T11:47:31Z")

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Closed on February 19, 2026, 11:47am UTC