# Musicbox seems playing but there is no sound
**URL:** https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336
**Category:** Pi MusicBox (archive)
**Created:** [September 4, 2016, 3:58pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336 "2016-09-04T15:58:48Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@xxx1983](https://discourse.mopidy.com/u/xxx1983)
#### Post date: [September 4, 2016, 3:58pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/1 "2016-09-04T15:58:48Z")
Hi,
I Use Pi Musicbox on a Raspberry Pi 2B with hifiberry digi+. I play music using spotify.
I have an issue where suddenly the audio stops. In the webinterface it seems like it is normally playing.
I have checked in the log and there seems to be something different compared to when it was working.
This message appears about every second:
> 2016-09-04 17:03:39,610 - DEBUG Position query failed
Before it looked the same but without the “Position query failed” message.
Just before this happened, the following was in the log:
> 2016-09-04 17:03:38,727 - DEBUG Triggering reached\_end\_of\_stream event
> 2016-09-04 17:03:38,728 - DEBUG Sending reached\_end\_of\_stream to AudioListener: {}
> 2016-09-04 17:03:38,840 - DEBUG Triggering event: state\_changed(old\_state=playing, new\_state=stopped, target\_state=None)
> 2016-09-04 17:03:38,842 - DEBUG Sending state\_changed to AudioListener: {‘old\_state’: u’playing’, ‘target\_state’: None, ‘new\_state’: u’stopped’}
> 2016-09-04 17:03:38,849 - DEBUG Setting GStreamer state to GST\_STATE\_NULL is OK
> 2016-09-04 17:03:38,850 - DEBUG Changing state: playing → stopped
> 2016-09-04 17:03:38,851 - DEBUG Triggering playback state change event
> 2016-09-04 17:03:38,851 - DEBUG Triggering track playback ended event
> 2016-09-04 17:03:38,853 - DEBUG Changing state: stopped → playing
> 2016-09-04 17:03:38,853 - DEBUG Triggering playback state change event
> 2016-09-04 17:03:38,855 - DEBUG Got message; processing events
> 2016-09-04 17:03:38,858 - DEBUG Will wait 3.642s for next message
> 2016-09-04 17:03:38,875 - DEBUG Got message; processing events
> 2016-09-04 17:03:38,877 - DEBUG System message: 15:03:38.877 I [social\_presence.cpp:135] Presence: A track was played
> 2016-09-04 17:03:38,878 - DEBUG Setting GStreamer state to GST\_STATE\_READY is OK
> 2016-09-04 17:03:38,879 - DEBUG Triggering track playback started event
> 2016-09-04 17:03:38,900 - DEBUG Will wait 1.016s for next message
> 2016-09-04 17:03:38,907 - DEBUG Got message; processing events
> 2016-09-04 17:03:38,908 - DEBUG Will wait 0.985s for next message
> 2016-09-04 17:03:38,950 - DEBUG Setting GStreamer state to GST\_STATE\_PLAYING is async
> 2016-09-04 17:03:38,953 - DEBUG playback.on\_seek\_data(0) called
> 2016-09-04 17:03:38,954 - DEBUG Skipping seek due to issue #300
> 2016-09-04 17:03:38,955 - DEBUG playback.on\_need\_data(0) called
> 2016-09-04 17:03:38,959 - DEBUG Position query failed
> 2016-09-04 17:03:38,971 - DEBUG Sending playback\_state\_changed to CoreListener: {‘old\_state’: u’playing’, ‘new\_state’: u’stopped’}
> 2016-09-04 17:03:38,983 - DEBUG Sending track\_playback\_ended to CoreListener: {‘time\_position’: 197625L, ‘tl\_track’: TlTrack(tlid=207, track=Track(album=Album(artists=[Artist(name=u’Ramin Djawadi’, uri=‘spotify:artist:1hCkSJcXREhrodeIHQdav8’)], date=2016, name=u’Game of Thrones (Music from the HBO\xae Series - Season 6)‘, uri=‘spotify:album:7bBlW6L9r3ICFkbf2WRDXL’), artists=[Artist(name=u’Ramin Djawadi’, uri=‘spotify:artist:1hCkSJcXREhrodeIHQdav8’)], bitrate=320, date=2016, length=197000, name=u’The Red Woman’, track\_no=8, uri=‘spotify:track:71oRf1ea6dkMq5DL1081jZ’))}
> 2016-09-04 17:03:38,994 - DEBUG Sending playback\_state\_changed to CoreListener: {‘old\_state’: u’stopped’, ‘new\_state’: u’playing’}
> 2016-09-04 17:03:39,001 - DEBUG Sending track\_playback\_started to CoreListener: {‘tl\_track’: TlTrack(tlid=208, track=Track(album=Album(artists=[Artist(name=u’Ramin Djawadi’, uri=‘spotify:artist:1hCkSJcXREhrodeIHQdav8’)], date=2016, name=u’Game of Thrones (Music from the HBO\xae Series - Season 6)‘, uri=‘spotify:album:7bBlW6L9r3ICFkbf2WRDXL’), artists=[Artist(name=u’Ramin Djawadi’, uri=‘spotify:artist:1hCkSJcXREhrodeIHQdav8’)], bitrate=320, date=2016, length=442000, name=u’Hold the Door’, track\_no=9, uri=‘spotify:track:3V3CHMcsZwOaJWbBiLo248’))}
> 2016-09-04 17:03:39,330 - INFO 304 GET /images/icons/play\_alt\_32x32.png (192.168.0.8) 4.60ms
> 2016-09-04 17:03:39,359 - INFO 304 GET /images/default\_cover.png (192.168.0.8) 3.85ms
> 2016-09-04 17:03:39,370 - DEBUG Received WebSocket message from 192.168.0.8: u’{“method”:“core.playback.get\_time\_position”,“jsonrpc”:“2.0”,“id”:169}’
> 2016-09-04 17:03:39,374 - DEBUG Position query failed
> 2016-09-04 17:03:39,378 - DEBUG Received WebSocket message from 192.168.0.8: u’{“method”:“core.playback.get\_time\_position”,“jsonrpc”:“2.0”,“id”:170}’
> 2016-09-04 17:03:39,381 - DEBUG Position query failed
> 2016-09-04 17:03:39,566 - DEBUG Request from [::ffff:127.0.0.1]:36010: status
> 2016-09-04 17:03:39,578 - DEBUG Position query failed
> 2016-09-04 17:03:39,582 - DEBUG Response to [::ffff:127.0.0.1]:36010:
I hope you can help me solve this issue. In any case thanks for helping!
---
### Author:  [@Steve\_Lambert](https://discourse.mopidy.com/u/Steve_Lambert)
#### Post date: [September 4, 2016, 4:12pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/2 "2016-09-04T16:12:11Z")
As with your other query, I used to have problem where the web interface was showing the track playing for 10 seconds - but no sound came out, it was the wifi adapter.
Try running it wired in or try another adapter.
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### Author:  [@xxx1983](https://discourse.mopidy.com/u/xxx1983)
#### Post date: [September 4, 2016, 4:16pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/3 "2016-09-04T16:16:59Z")
Thanks for your very fast reply, I already use a wired connection so it could not be the wifi adapter.
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### Author:  [@Steve\_Lambert](https://discourse.mopidy.com/u/Steve_Lambert)
#### Post date: [September 4, 2016, 4:32pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/4 "2016-09-04T16:32:41Z")
I used to have a problem where my daughter would log into my spotify account at school and that would log me out at home, could you have similar situation?
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### Author:  [@xxx1983](https://discourse.mopidy.com/u/xxx1983)
#### Post date: [September 4, 2016, 5:26pm UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/5 "2016-09-04T17:26:33Z")
> [@Steve\_Lambert](#):
>
> I used to have a problem where my daughter would log into my spotify account at school and that would log me out at home, could you have similar situation?
I do not think that that could be causing it as I only have spotify on my own devices and I did not open anything. Also it should start working again at the moment I select a new song, which doesn’t happen.
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### Author:  [@jodal](https://discourse.mopidy.com/u/jodal)
#### Post date: [February 19, 2026, 11:47am UTC](https://discourse.mopidy.com/t/musicbox-seems-playing-but-there-is-no-sound/1336/6 "2026-02-19T11:47:26Z")