# Cant's access to Iris

**URL:** <https://discourse.mopidy.com/t/cants-access-to-iris/4363>\
**Category:** Misc\
**Created:** [October 9, 2020, 4:58pm UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363 "2020-10-09T16:58:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![munshine](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/munshine/32/1741_2.png) [@munshine](https://discourse.mopidy.com/u/munshine)\
**Post date:** [October 9, 2020, 4:58pm UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363/1 "2020-10-09T16:58:09Z")

</div>

Hello,

I installed Mopidy on Raspbian, then I installed Iris following [these instructions](https://github.com/jaedb/Iris/wiki/Getting-started#installing).

When I go to `http://192.168.0.47:6680/iris/`, Firefox tells me “_Unable to connect. Firefox can’t establish a connection to the server at 192.168.0.47:6680._”

The IP is definitely the right one, because I can connect via ssh from the same computer I’m using to check if Iris is reachable.

How can I troubleshoot this ? I’m a bit lost, Nothing I found on this forum helped me 😕

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**Author:** ![kingosticks](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@kingosticks](https://discourse.mopidy.com/u/kingosticks)\
**Post date:** [October 9, 2020, 5:32pm UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363/2 "2020-10-09T17:32:50Z")

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We support the Mopidy installation instructions at [https://docs.mopidy.com/en/latest/installation/raspberrypi/](https://docs.mopidy.com/en/latest/installation/raspberrypi/)

What did you try? Most people will provide the output of the debug commands as part of their post else it’s hard difficult to know where to start to help. [https://docs.mopidy.com/en/latest/troubleshooting/](https://docs.mopidy.com/en/latest/troubleshooting/)

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<div class="post-metadata">

**Author:** ![munshine](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/munshine/32/1741_2.png) [@munshine](https://discourse.mopidy.com/u/munshine)\
**Post date:** [October 9, 2020, 5:55pm UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363/3 "2020-10-09T17:55:05Z")

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Sorry about that !

I did follow the instructions from the link you gave. Problem is, they are so simple that I just don’t know where to look for a mistake I could have made 😃

Here is my config:

# Troubleshooting outputs

## sudo mopidyctl config

> **Summary**
>
> ```auto
> [core]
> cache_dir = /var/cache/mopidy
> config_dir = /etc/mopidy
> data_dir = /var/lib/mopidy
> max_tracklist_length = 10000
> restore_state = false
> 
> [logging]
> verbosity = 0
> format = %(levelname)-8s [%(threadName)s] %(name)s %(message)s
> color = false
> config_file =
> 
> [audio]
> mixer = software
> mixer_volume = 
> output = autoaudiosink
> buffer_time = 
> 
> [proxy]
> scheme = 
> hostname = 
> port = 
> username = 
> password = 
> 
> [local]
> enabled = false ; Extension disabled due to config errors.
> media_dir = ; Must be set.
> scan_timeout = 1000
> scan_flush_threshold = 100
> scan_follow_symlinks = false
> included_file_extensions = 
> excluded_file_extensions = 
> .cue
> .directory
> .html
> .jpeg
> .jpg
> .log
> .nfo
> .pdf
> .png
> .txt
> .zip
> directories = 
> Albums local:directory?type=album
> Artists local:directory?type=artist
> Composers local:directory?type=artist&role=composer
> Genres local:directory?type=genre
> Performers local:directory?type=artist&role=performer
> Release Years local:directory?type=date&format=%25Y
> Tracks local:directory?type=track
> Last Week's Updates local:directory?max-age=604800
> Last Month's Updates local:directory?max-age=2592000
> timeout = 10
> use_artist_sortname = false
> album_art_files = 
> *.jpg
> *.jpeg
> *.png
> 
> [iris]
> enabled = true
> country = GB
> locale = en_GB
> spotify_authorization_url = https://jamesbarnsley.co.nz/iris/auth_spotify.php
> lastfm_authorization_url = https://jamesbarnsley.co.nz/iris/auth_lastfm.php
> genius_authorization_url = https://jamesbarnsley.co.nz/iris/auth_genius.php
> data_dir = $XDG_DATA_DIR/iris
> 
> [file]
> enabled = true
> media_dirs = 
> /home/pi/Music|Music
> excluded_file_extensions = 
> .directory
> .html
> .jpeg
> .jpg
> .log
> .nfo
> .pdf
> .png
> .txt
> .zip
> show_dotfiles = false
> follow_symlinks = false
> metadata_timeout = 1000
> 
> [http]
> enabled = true
> hostname = 0.0.0.0
> port = 6680
> zeroconf = Mopidy HTTP server on $hostname
> allowed_origins = 
> csrf_protection = true
> default_app = mopidy
> 
> [m3u]
> enabled = true
> base_dir =
> default_encoding = latin-1
> default_extension = .m3u8
> playlists_dir =
> 
> [softwaremixer]
> enabled = true
> 
> [stream]
> enabled = true
> protocols = 
> http
> https
> mms
> rtmp
> rtmps
> rtsp
> metadata_blacklist = 
> timeout = 5000
> 
> [spotify]
> enabled = true
> username = [my user name]
> password = ********
> client_id = [my id]
> client_secret = ********
> bitrate = 160
> volume_normalization = true
> private_session = false
> timeout = 10
> allow_cache = true
> allow_network = true
> allow_playlists = true
> search_album_count = 20
> search_artist_count = 10
> search_track_count = 50
> toplist_countries =
> 
> ```

## sudo mopidyctl deps

> **Summary**
>
> ```auto
> Executable: /usr/bin/mopidy
> Platform: Linux-5.4.51-v7l+-armv7l-with-debian-10.4
> Python: CPython 3.7.3 from /usr/lib/python3.7
> Mopidy: 3.0.2 from /usr/lib/python3/dist-packages
> Mopidy-Local: 3.1.1 from /usr/local/lib/python3.7/dist-packages
> Pykka: 2.0.2 from /usr/lib/python3/dist-packages
> uritools: 3.0.0 from /usr/local/lib/python3.7/dist-packages
> Mopidy: 3.0.2 from /usr/lib/python3/dist-packages
> setuptools: 40.8.0 from /usr/lib/python3/dist-packages
> Mopidy-Spotify: 4.0.1 from /usr/lib/python3/dist-packages
> Mopidy-Iris: 3.52.4 from /usr/local/lib/python3.7/dist-packages
> Mopidy: 3.0.2 from /usr/lib/python3/dist-packages
> Pykka: 2.0.2 from /usr/lib/python3/dist-packages
> setuptools: 40.8.0 from /usr/lib/python3/dist-packages
> GStreamer: 1.14.4.0 from /usr/lib/python3/dist-packages/gi
> Detailed information: 
> Python wrapper: python-gi 3.30.4
> Relevant elements:
> Found:
> uridecodebin
> souphttpsrc
> appsrc
> alsasink
> osssink
> oss4sink
> pulsesink
> id3demux
> id3v2mux
> lamemp3enc
> mpegaudioparse
> mpg123audiodec
> vorbisdec
> vorbisenc
> vorbisparse
> oggdemux
> oggmux
> oggparse
> flacdec
> flacparse
> shout2send
> Not found:
> flump3dec
> mad
> 
> ```

## sudo journalctl -u mopidy

> **Summary**
>
> ```auto
> -- Logs begin at Fri 2020-10-09 18:51:44 BST, end at Fri 2020-10-09 18:52:43 BST. --
> Oct 09 18:51:58 blueberry systemd[1]: Starting Mopidy music server...
> Oct 09 18:51:58 blueberry systemd[1]: Started Mopidy music server.
> Oct 09 18:52:00 blueberry mopidy[563]: INFO [MainThread] mopidy. __main__ Starting Mopidy 3.0.2
> Oct 09 18:52:00 blueberry mopidy[563]: INFO [MainThread] mopidy.config Loading config from builtin defaults
> Oct 09 18:52:00 blueberry mopidy[563]: INFO [MainThread] mopidy.config Loading config from file:///usr/share/mopidy/conf.d/mopidy.conf
> Oct 09 18:52:00 blueberry mopidy[563]: INFO [MainThread] mopidy.config Loading config from file:///etc/mopidy/mopidy.conf
> Oct 09 18:52:00 blueberry mopidy[563]: INFO [MainThread] mopidy.config Loading config from command line options
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy. __main__ Enabled extensions: spotify, m3u, http, file, iris, local, stream, softwaremixer
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy. __main__ Disabled extensions: none
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy.commands Starting Mopidy mixer: SoftwareMixer
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy.commands Starting Mopidy audio
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy.commands Starting Mopidy backends: LocalBackend, FileBackend, M3UBackend, StreamBackend, SpotifyBackend
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [MainThread] mopidy.internal.path Creating dir file:///var/lib/mopidy/local
> Oct 09 18:52:01 blueberry mopidy[563]: INFO [Audio-2] mopidy.audio.actor Audio output set to "autoaudiosink"
> Oct 09 18:52:02 blueberry mopidy[563]: INFO [SpotifyEventLoop] mopidy_spotify.backend Logged in to Spotify in online mode
> Oct 09 18:52:02 blueberry mopidy[563]: INFO [SpotifyBackend-7] mopidy_spotify.web Logged into Spotify Web API as [username]
> 
> ```

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<div class="post-metadata">

**Author:** ![kingosticks](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@kingosticks](https://discourse.mopidy.com/u/kingosticks)\
**Post date:** [October 12, 2020, 10:32am UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363/4 "2020-10-12T10:32:30Z")

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The log shows its got as far as logging into Spotify, at which point it will started refreshing your library. This may take a bit of time, depends how many playlists and how long they are. After that completes it’ll carry on and log that it is starting the frontends. Did you try leaving it for a minute or two?

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<div class="post-metadata">

**Author:** ![munshine](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.mopidy.com/munshine/32/1741_2.png) [@munshine](https://discourse.mopidy.com/u/munshine)\
**Post date:** [October 12, 2020, 4:28pm UTC](https://discourse.mopidy.com/t/cants-access-to-iris/4363/5 "2020-10-12T16:28:57Z")

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You’re right!

I was being impatient. Loading my 1200+ playlists takes a good 8 minutes, which is totally fine: I’m not planning on restarting the Raspberry very often 🙂

Thanks a lot!